Privacy Policy
Last updated: 10 February 2026
Ace Rocket (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our website or services.
1. Information We Collect
We may collect the following personal information when you submit a booking request or otherwise contact us:
- Your name
- Email address
- Phone number (optional)
- Selected stringing service
- Preferred booking date and time
- Any additional information you voluntarily provide
We do not intentionally collect sensitive personal information.
2. How We Use Your Information
We collect and use personal information for the following purposes:
- To respond to booking requests and enquiries
- To provide tennis racquet stringing services
- To communicate with you about your booking
- To improve our services and customer experience
- To comply with legal or regulatory obligations
3. Disclosure of Personal Information
We do not sell, rent, or trade your personal information. Your information may be disclosed only in the following circumstances:
- Where required by law, regulation, or legal process
- To service providers who assist us in operating our website or communications (for example, email or booking tools), where applicable
- To protect our rights, property, or safety, or that of our customers
4. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information is stored only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
5. Access and Correction
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond within a reasonable timeframe.
6. Cookies and Analytics
Our website may use basic cookies or similar technologies to ensure functionality and improve user experience. We do not use cookies to personally identify you.
7. Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
Email: acerocket233@gmail.com
Business name: Ace Rocket